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1300 or 1800 number can be a powerful marketing tool

A 1300or 1800 number with Ruby Receptionist is a powerful marketing tool for all businesses. Learn about the many ways to utilise the benefits of our Ruby Receptionist 1300 numbers! Firstly, you can maximise your Ruby Receptionist service by using one of our 1300 numbers as the number you choose to advertise on your marketing material, such as on your company website and business cards. It is so important to ensure your customers have a simple, memorable and easy way to contact your business.

You don’t have to stop with only one number. If you are looking at dominating your industry, you may choose to have multiple 1300 or 1800 numbers with us at Ruby Receptionist and advertise each of these numbers on different advertising campaigns. This is one way to accurately measure the effectiveness and customer response rates of each advert. By measuring advertising performance, you will more effectually gain a better understanding of how to recruit clients faster because you will pour more effort and marketing dollars into those campaigns generating the best results. It’s the key to success for any business wanting to succeed. We guarantee that this marketing approach improves the efficiency of your company and utilises both time and money more effectively. Our state of the art telephone answering systems and dedicated Ruby Receptionists will ensure that your company calls are being answered more professionally and efficiently as ever before. See your business grow before your own eyes. Immediately boost the effectiveness of your marketing strategy by purchasing a 1300 number today with Ruby Receptionist.

Have you ever wanted your business to appear larger than it is?

No matter whether you are a small company or a large cooperation, 1300 & 1800 numbers allow businesses to immediately change their call routing options based on their needs. For example you may be a lawyer pursuing a bustling career, which means you are constantly tied down in meetings or in court and unable to answer your phone calls. Does this worry you that you may miss some important business opportunities to recruit more clients? In this case, you may choose to "land" your 1300 calls on our premium Ruby Receptionist Live Answering service such that you never miss calls when you are in conference discussing important matters with clients or you can simply divert your calls to our reception team on overflow when you are unable to answer the phone during busy periods. Whether you are a sole practitioner in any industry or run a small, medium or large business, you can never underestimate the importance of a friendly, professional receptionist answering every call.

With our new and highly advanced Android and iPhone apps, you are able to change your availability status anywhere and at anytime from your mobile device depending on how you want calls handled at any particular time (e.g. message taken vs calls introduced and transferred to you or your staff etc). The way you operate your business has never been more flexible than what it is with us at Ruby Receptionist by letting us answer and handle all telephone calls exactly the way you decide.

What is the cost of a 1300 or 1800 number?

The cost of a 1300 or 1800 with Ruby Receptionist is a $25 once off set up fee and $20 per month. This is in addition to the cost of the Ruby Receptionist plan that provides your business with our first class call answering service. For example, you may choose to grow your business from as little as an additional $20 a month Ruby Virtual Receptionist plan, which dovetails beautifully with all the benefits of a 1300 number. Our cost effective 1300 numbers are customisable to suit any package you choose, including our Ruby Receptionist Message Express service, Divert Service, Voicemail to Email and Fax to Email service. A fantastic feature of our premium 1300 numbers here at Ruby Receptionist is that despite popular belief, they are only charged at the cost of a local call for your callers. Customers will not only be more likely to remember a premium toll free number but they will also not hesitate to contact your business first. A toll free number with Ruby Receptionist makes perfect financial sense as well as giving you the peace of mind of knowing you will never miss another call, while upholding the professional image of your business at all times.

What is the difference between 1300 and 1800 numbers

Both of the services operate in a similar manner. With a 1300 number the customer only ever pays for a local call when they ring your number. Any cost related to the fact that they are ringing long distance is covered by you. With a 1800 service the entire cost of the call is covered by you, ie, the customer gets a free call and you pay for both the local cost and any long distance cost. A 1800 call is definitely a better deal cost wise for the customer however studies have shown that there is no significant difference between the 2 types of toll free numbers. Consequently, we think that it makes better financial sense for a business to go with a 1300 as opposed to 1800. The other argument that is quite regularly used for going with a 1300 is that the small cost involved gives the customer a certain amount of "buy in" to that call. With a free call there is no commitment as they have not had to outlay any money at all.

What are the items and benefits to consider when deciding if I go with a 1300 or 1800 number?

It is important to consider how many calls you are currently receiving per month in order to see whether a 1300 will be a cost effective business decision in terms of marketing and customer growth. For example if you only receive 1 or 2 calls a month, the monthly fee of the toll free number may make each call look very expensive. However it not only depends on the volume of calls, but the value to you of each call. If a new sale is worth thousands of dollars then the cost of your toll free number is pretty much irrelevant if our receptionists ensure all calls are answered promptly and professionally every time.

1300 numbers are charged at a local call cost if called from a landline number. With our capped monthly fee of just $20, a 1300 is ideal as there is no extra cost to your business for your calls irrespective of how long they are.

If your business is one that is constantly relocating, a toll free number gives your business the flexibility to move interstate while maintaining the same number. It gives you the opportunity to grow your business while remaining consistent with your company profile. It will ensure potential business is not lost and will help your business retain its professional reputation that you have spent so many years building. Keep your number for the life of your business and ensure customers are always able to contact to your company.

A toll free number is a great option for businesses that want to have a virtual presence as opposed to a physical presence. If yours is a business that doesn't really need a fixed office address and opts for a prestigious virtual one instead then a toll free number will add to the overall look and feel of your business.

Prioritising customer service in today’s competitive business market is essential to maintaining excellent customer satisfaction. Our flexible, feature rich and professional Ruby Receptionist service will improve profitability, enhance the reputation of your company and allow your business to successfully grow by letting you focus on the important high value tasks within your business such as sales and customer service while you outsource to us "the call answering process". A toll free number will definitely help you focus on your business in more ways than you could imagine. Why not sign up today for our no obligation 7 Day Free Trial and see why our thousands of Ruby Receptionist clients are continually impressed by the quality and professionalism that our service has to offer.

With the Ruby Receptionist 1300 or 1800 service it is a requirement that the number needs to be linked to one of our virtual receptionist services. By combining the 2 services you are able to really present your business in an extremely professional light.