Call Answering Service For SME's - Australia
Making sure that your incoming telephone calls are answered promptly and professionally is extremely important for small to medium sized businesses. Whether you outsource your call answering to a company like Ruby Receptionist or you answer your phones in-house you need to make sure that you have the right script and the people answering your calls have the right attitude to your callers.
If you decide to get us at Ruby to answer your calls then you can be assured that it will be local Australian receptionists who interact with your customers. Unlike some of our competitors we don't believe in using cheap overseas call centres to deal with your valuable callers. All of our receptionists are local mature professional receptionists who understand the importance of giving the right impression to your callers.
The way that it works is really simple. Basically, you sign up for a service and we allocate you a local telephone number (you could also use a 1300 number). This number can then be either your main business number or you can divert your incoming calls to this number. We then agree with you a greeting that will be given to your callers when they ring the number.
Our professional receptionists will greet your callers with this agreed greeting. Following the call they will then forward you a message detailing what your caller wanted. This message can be in the form of a text message or in the form of an email. With the advent of smart phones we are finding that the majority of our customers prefer to get these messages in the form of an email.
The cost of our service is really quite reasonable. The average small business customer spends less than $100 per month for our excellent service. We are so confident in the service that we provide that we are also willing to offer you a 7 day free trial with absolutely no obligation to you. Add to this the fact that we also offer a 50% discount off your first 2 months and it presents as a really amazing deal.
