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Save Money With an Outsourced Live Telephone Answering Service

Business these days is becoming more and more competitive. Prices are going down while employment costs and Melbourne rent costs are on the way up. Everyone is on the lookout for ways to reduce their operating costs while maintaining or increasing the level of service that you can offer to your customers.

The Ruby Receptionist Service live telephone answering offering ticks all of the boxes. On one hand it can significantly reduce your operating costs while it delivers a far superior level of service to your incoming callers. Its a win win!

With Ruby answering your incoming calls you will never miss another incoming call. We aim to answer all incoming calls within 6 rings and achieve this KPI in more than 90% of cases. The beauty behind the system is that during peak periods, like when you have marketing campaigns running, we are able to quickly add more receptionists to ensure that none of your calls are missed.

Getting a telephone answering service for your Melbourne business makes good financial sense. Many of our current customers report that they have saved upwards of 40% by outsourcing their reception. When you consider the employment costs the overheads and Melbourne real estate costs it is not hard to see how.

Setting up your new outsourced call answering service is easy. Firstly you let us know what calls you want us to answer and who those calls normally go to. You then let us know what you want us to say to the callers when we answer the phones. Finally, you tell us what you want us to do after taking the call, ie, transfer the caller to a specified number, email you with a message or sms you with a message. It is all really quite straight forward.

Australian Owned And Built

The Ruby telephone answering system was designed and built in Australia and is 100% Australian owned. Our system is so good at what it does that there are thousands of happy customers using the system around the world.

Free Trial

Why not try it out for free? We are so confident with how much value our Virtual Receptionist system can add to your business that we are willing to let you use it for 7 days at absolutely no cost to you. It is totally risk free to you, we don't require any credit card details or any sort of sign up. What have you got to lose!