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Outsource Your Switchboard To Ruby Receptionist Services

In these competitive times it is vital that you deliver a first class level of service to your customers and your potential customers. You need to be able to deliver this service 24/7 365 days a year and to be competitive it is also vital that you keep your operating costs as lean as possible and get maximum performance from every admin dollar that you spend.

Ruby Receptionist Services has been designed with your business in mind. Whether you employ 10 people or 500 we can structure a service for you that will outperform your current in house structure at a far cheaper price. Some of our customers have saved up to 60% of their reception costs by switching to us.

Think of the call answering process as a business process. Welcome to Reception as a Service (RaaS). Like many processes within your business, while critical, the call answering process can be outsourced.

Besides the obvious cost savings there are other quite significant benefits. No more staff scheduling and organising temps to cover for holidays and Christmas. A reduction in head count also means a reduction in office space, utility fees and a whole range of other services.

Outsourcing with Ruby doesn't mean off-shoring. When you outsource your telephone answering to Ruby we will be utilising our network of professional Australian receptionists to answer your calls during business hours. Your customers will not be aware that you have outsourced at all and will get a first class level of service.

The Ability To Scale Up Instantly

With Ruby Receptionist Services you have the ability to instantly scale up or scale down the number of people able to answer your calls. This works brilliantly when you are running a sale, special offer or you have had a new product launch. Our Ruby reception staff will be there to help.

Total Flexibility At A Cost Effective Rate

We structure our packages in a flexible manner to suit your business requirements. You can also change your package easily and quickly as your business requirements change. No more worrying about holiday pay, sick leave or superannuation. Our team can be there for you 24/7 365 days a year if required.