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Psychologist Answering Service

Competent in psychology services, ensuring seamless appointment booking and client communication.

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Answering Service

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Australian Based Receptionists

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No Lock In Contract

Phone Answering Service Perth Receptionist

These Companies Trust Ruby To Answer Their Phones

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Psychology Service Communication

Psychologists face a critical balance, managing mental health concerns and personal patient interactions while frequently missing incoming calls and struggling with appointment scheduling. This challenge strains health professionals.

The need for direct care and operational demands widens, leaving current clients feeling underserved and potential clients in a mental health crisis potentially unattended.

Ruby offers a tailored psychologist answering service, bridging this gap. Our experienced team adeptly handles incoming calls and appointment scheduling, freeing Australian psychologists to focus on providing professional psychological therapy sessions and enhancing patient support.

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Empowering Psychologist Practices

Ruby Receptionist enhances client care and practice efficiency.
Direction

Seamless Scheduling

Effortless Booking.

Streamline appointment time coordination for both individual sessions and group therapy.

Growth Chart

Enhanced Accessibility

Always Reachable.

Ensure mental health care is accessible when clients need it most, regardless of day to day life challenges.

Message Taking Service

Professional Support

Dedicated Assistance.

Our team of receptionists provide a supportive bridge between health professionals and patients seeking psychological therapy.

After-Hours Answering Service Pricing

Our after-hours call answering service offers customized plans to meet your requirements for handling business out-of-hours inbound calls. Delve into the standard features below to learn more about the inclusions in each package.
MessageExpress

$19/ month*

Includes:

MessageExpress 25

$60/ month*

Includes:

MessageExpress 50

$100/ month*

Includes:

For Larger Plans Click Below
MessageExpress

$19/ month*

Includes:

MessageExpress 25

$55/ month*

Includes:

MessageExpress 50

$95/ month*

Includes:

MessageExpress 100

$165/ month*

Includes:

MessageExpress 200

$325/ month*

Includes:

For Larger Plans Click Below
Standard

$29/ month*

Includes:

Virtual Receptionist 20

$69/ month*

Includes:

Virtual Receptionist 50

$175/ month*

Includes:

For Larger Plans Click Below
Standard

$29/ month*

Includes:

Most Popular

Virtual Receptionist 20

$69/ month*

Includes:

Virtual Receptionist 50

$165/ month*

Includes:

Virtual Receptionist 100

$295/ month*

Includes:

Virtual Receptionist 200

$550/ month*

Includes:

MyAssistant /
MyDiary

$49/ month*

Includes:

MyAssistant 20 /
MyDiary 20

$85/ month*

Includes:

MyAssistant 50 /
MyDiary 50

$150/ month*

Includes:

For Larger Plans Click Below

Most Popular

MyAssistant /
MyDiary

$49/ month*

Includes:

MyAssistant 20 /
MyDiary 20

$79/ month*

Includes:

MyAssistant 50 /
MyDiary 50

$139/ month*

Includes:

MyAssistant 200 /
MyDiary 200

$435/ month*

Includes:

MyAssistant 400 /
MyDiary 400

$835/ month*

Includes:

What Our Clients Say...

Having worked with over 25,000 businesses, our clients have a lot of good things to say about Ruby…
5/5

Your Service Has Allowed Me To Take Back Control Of mY Incoming Calls

The Live Answering Service is an invaluable asset to my business. Running a small business means you must wear many hats and can not always answer an incoming call. Your service has allowed me to take back control of my incoming calls.

I lost up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond, and if something is urgent, I am made aware, and call transfers take place.

My clients are always impressed with the service and often comment on how professionally their calls are answered.

Tim Donovan

Director – Director/Support – Real Advantage Solutions
5/5

I recommend Your Services to Anyone Require An Answering Service

By accident, I found you guys some three years ago, initially deciding to use you to assist with cost cutting.

Today we continue to use your services. We found your answering services designed and equipped with the necessary information to handle our calls efficiently. Your answering services make a huge difference when we receive a customer call. They direct customer and supplier inquiries straight to the relevant person.

Not only is this incredibly cost-effective, but it is also very personalized, and our virtual receptionist doesn’t take holidays, sick days, or superannuation. I recommend your services to anyone requiring a phone answering service.

Vince Monardo

Director – Haddonstone Australia

Psychologist Answering Service - Ensuring Every Call for Help is Heard and Handled with Care

Why Choose Ruby Receptionist

Experience unmatched support tailored to the unique needs of psychology services.

Locally Trained

Deeply understand Australian therapists and patient needs.

Round-the-Clock Support

Vital for mental health crisis and ongoing treatment plans.

Flexible Solutions

Adapt our service to fit your busy schedule without long-term commitments.

Immediate Alerts

Never miss an update on client appointments or mental health service enquiries.

Easy Management

Handle appointment bookings and patient communications with our intuitive technology.

Broaden Outreach

Make your counselling service more accessible across Australia.

Personalised Interaction

Tailor greetings to reflect your approach to therapy and professional image.

Streamlined Appointments

Efficiently organise your diary with finesse, enhancing attendance of clients.

Try Without Risk

Explore our comprehensive service with a 7-day free trial, demonstrating our commitment to accessible psychology and mental health care.

How Our Answering Services Work

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Get Started

We onboard you and understand how you would like our receptionist to answer your calls.

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Client Calls

You forward your calls to us; we then answer calls on your behalf.

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We Answer

Our team answers your calls with your chosen greeting.

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We Update You

We will update you via email or SMS.

FAQs

FAQs About Psychologist Answering Service

How can a psychologist answering service benefit my practice?

A psychologist answering service ensures a team of psychologists never misses crucial incoming calls, improving appointment booking efficiency and client accessibility. It supports mental health professionals by handling day to day administrative tasks, allowing them to focus on providing quality psychological therapy and developing treatment plans.

Absolutely, our experienced team is trained to handle calls related to mental health crises with empathy and professionalism. We ensure urgent calls are prioritised and directed to the appropriate mental health specialists, providing crucial support during emergency physiotherapy situations.

Will you provide appointment confirmations and reminders?

Yes, our service includes sending appointment confirmations and reminders to current clients, ensuring high attendance rates and streamlined psychological therapy session scheduling. This feature is vital for maintaining client engagement and journey of commitment in a long-term journey of therapy.

How does an answering service enhance the patient experience?

By offering prompt, professional, and empathetic communication, Ruby enhances the patient experience by ensuring every call is answered, making you a competent practitioner. This phone connection provides mental health patients with immediate access to support, reinforcing the professional care and personal approach of your practice.

Can you assist with general enquiries about psychology services?

Our customer service team can provide answers to basic questions about psychology services and mental health care, directing more specific or complex enquiries to qualified therapists within your practice for detailed understanding.

Is the service suitable for all types of psychologists?

Yes, our phone answering service is designed to support a wide range of psychology practices, whether online therapy or in-person sessions. From those focusing on relationship issues to mental health conditions, we offer customisable caller greetings and appointment setting services tailored to each practice’s needs.

How does an answering service manage after-hours calls for psychological services?

Our 24-hour answering service ensures that your practice is reachable outside of business hours, providing support for patients experiencing mental health issues anytime and fostering client satisfaction.

What additional services do you offer for psychologist practices?

In addition to answering services, we offer efficient diary management for patients with mental health crisis, providing a comprehensive solution for psychologist practices aiming for high-quality mental health services.

How can you help manage my practice's busy periods?

During busier times, our dedicated staff efficiently handles increased call volumes, scheduling appointments, and managing client conversations, ensuring your practice operates smoothly without interruption, enabling health professionals to focus on patient care.

What makes Ruby Receptionist different from traditional reception services for psychology practices?

Our service offers more than a traditional receptionist; we provide 24-hour coverage, instant call notifications, and appointment settings for future therapy sessions with competitive pricing, making us an ideal partner for psychologist businesses focused on expanding mental health services and enhancing patient care.
Industries

Our Out-of-Hours Answering Services Answer Customer Calls Across A Range Of Industries

Our 24/7 out-of-hours answering service efficiently answer calls even outside regular working hours.

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Accounting

Our virtual receptionists and call-answering services assist accounting businesses in streamlining their phone answering

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Allied Health

Our telephone answering services support allied health professionals to operate with increased efficiency

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Construction

Ruby Receptionists’ Construction Answering Service offers a comprehensive solution for your communication needs.

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Contractors

Our contractor answering service means a real person will be answering your phones

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Corporate

Our corporate services are flexible enough to integrate seamlessly with your business requirements

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Dental

Our dental answering service is designed to help dental clinics streamline their operations.

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Franchises

Our virtual receptionist and call-answering solutions help franchise businesses systemise their business phone calls across all locations

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Legal

Our legal answering service for lawyers and law firms is designed to meet the specialised needs of the legal industry.

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Medical

Our medical answering services are designed to support medical professionals and clinics.

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Property Management

Our property management answering service can help your business with a range of tasks

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Real Estate

Our real estate phone answering services help both agencies and agents

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Small Business

Our live phone answering services provide a the perfect solution for small businesses

Accounting Answering Service Icon

Accounting

Our virtual receptionists and call-answering services assist accounting businesses in streamlining their phone answering

Allied Health Answering Service Icon

Allied Health

Our telephone answering services support allied health professionals to operate with increased efficiency

Construction Answering Service Icon

Construction

Ruby Receptionists’ Construction Answering Service offers a comprehensive solution for your communication needs.

Contractor Answering Service Icon

Contractors

Our contractor answering service means a real person will be answering your phones

Corporate Answering Service Icon

Corporate

Our corporate services are flexible enough to integrate seamlessly with your business requirements

Dental Answering Service Icon

Dental

Our dental answering service is designed to help dental clinics streamline their operations.

Franchise Answering Service Icon

Franchises

Our virtual receptionist solutions help franchises systemise their business phone calls across all locations

Legal Answering Service Icon

Legal

Our legal answering service for lawyers and law firms is designed to meet the specialised needs of the legal industry.

Medical Answering Service Icon

Medical

Our medical answering services are designed to support medical professionals and clinics.

Visual Representation: Contract Document With Signatures, Symbolizing Legal Agreement And Commitment.

Property Management

Our property management answering service can help your business with a range of tasks

A Visual Representation: A House With Architectural Details, Roof, Windows, And Door In Color White Background.

Real Estate

Our real estate phone answering services help both agencies and
agents

A Visual Representation Of A Red-Colored Store On A White Background.

Small Business

Our live phone answering services provide a the perfect solution for small businesses

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