ruby+logo

Surgeon Call Management Experts

Maximising patient care through professional answering services.

24 Hour Answering Service Icon

Answering Service

Virtual Receptionist Icon With Red Colored Hair

Australian Based Receptionists

No Lock In Contract Icon

No Lock In Contract

Phone Answering Service Perth Receptionist

These Surgeons Trust Ruby To Answer Their Phones

Surgeon Answering Service Logo
Surgeon Answering Service Mobile Logo

Optimising Surgeon Communication

Surgeons face the critical challenge of balancing patient care with incoming calls. This leads to missed patient calls, hindering medical care and patient experience. The pressure of urgent messages during regular office hours and the need for efficient solutions for non-emergency calls can overwhelm medical professionals, affecting the quality of care.

Our comprehensive surgeon answering service is designed to alleviate these pressures. Our professional answering service ensures medical providers can focus on patient care while our experienced team manages inbound calls, appointment scheduling, and urgent matters with efficiency, upholding the professional image of surgeons.

Receptionist From Ruby Receptionist Making A Call For A Temporary Answering Service.

Enhancing Surgical Practice Efficiency

Ruby Receptionist streamlines communication with patients, ensuring no call is missed.

Phone Answering Service Sydney

Reliable Patient Support

Always Accessible

We provide 24-hour answering services, promptly handling medical emergencies and appointment scheduling.

Growth Chart

Seamless Appointment Management

Effortless Scheduling.

Our appointment scheduling services optimise your busy schedule, enhancing patient care.

Direction

Enhanced Professional Image

Image Elevated.

Our answering services maintain your practice's professional image, offering exceptional customer care.

Surgeon Answering Service

Professional Answering Solutions for the Modern Surgical Practice.

MessageExpress

$19/ month*

Includes:

MessageExpress 25

$60/ month*

Includes:

MessageExpress 50

$100/ month*

Includes:

For Larger Plans Click Below
MessageExpress

$19/ month*

Includes:

MessageExpress 25

$55/ month*

Includes:

MessageExpress 50

$95/ month*

Includes:

MessageExpress 100

$165/ month*

Includes:

MessageExpress 200

$325/ month*

Includes:

For Larger Plans Click Below
Standard

$29/ month*

Includes:

Virtual Receptionist 20

$69/ month*

Includes:

Virtual Receptionist 50

$175/ month*

Includes:

For Larger Plans Click Below
Standard

$29/ month*

Includes:

Most Popular

Virtual Receptionist 20

$69/ month*

Includes:

Virtual Receptionist 50

$165/ month*

Includes:

Virtual Receptionist 100

$295/ month*

Includes:

Virtual Receptionist 200

$550/ month*

Includes:

MyAssistant /
MyDiary

$49/ month*

Includes:

MyAssistant 20 /
MyDiary 20

$85/ month*

Includes:

MyAssistant 50 /
MyDiary 50

$150/ month*

Includes:

For Larger Plans Click Below

Most Popular

MyAssistant /
MyDiary

$49/ month*

Includes:

MyAssistant 20 /
MyDiary 20

$79/ month*

Includes:

MyAssistant 50 /
MyDiary 50

$139/ month*

Includes:

MyAssistant 200 /
MyDiary 200

$435/ month*

Includes:

MyAssistant 400 /
MyDiary 400

$835/ month*

Includes:

What Our Clients Say...

Having worked with over 25,000 businesses, our clients have a lot of good things to say about Ruby…
5/5

Your Service Has Allowed Me To Take Back Control Of mY Incoming Calls

The Live Answering Service is an invaluable asset to my business. Running a small business means you must wear many hats and can not always answer an incoming call. Your service has allowed me to take back control of my incoming calls.

I lost up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond, and if something is urgent, I am made aware, and call transfers take place.

My clients are always impressed with the service and often comment on how professionally their calls are answered.

Tim Donovan

Director – Director/Support – Real Advantage Solutions
5/5

I recommend Your Services to Anyone Require An Answering Service

By accident, I found you guys some three years ago, initially deciding to use you to assist with cost cutting.

Today we continue to use your services. We found your answering services designed and equipped with the necessary information to handle our calls efficiently. Your answering services make a huge difference when we receive a customer call. They direct customer and supplier inquiries straight to the relevant person.

Not only is this incredibly cost-effective, but it is also very personalized, and our virtual receptionist doesn’t take holidays, sick days, or superannuation. I recommend your services to anyone requiring a phone answering service.

Vince Monardo

Director – Haddonstone Australia

Surgeon Answering Service

Professional Answering Solutions for the Modern Surgical Practice.

Why Choose Ruby Receptionist

Our answering services offer unmatched support for surgeon businesses.

Expert Team

Our Australian-based receptionists provide exceptional customer service.

Round-the-Clock Care

We ensure medical professionals are reachable any time of day.

Flexibility Guaranteed

Benefit from our responsive answering service without long-term commitments.

Stay Informed

Receive real-time updates on patient calls and urgent messages.

Manage Easily

Our app and portal simplify communication to callers, offering seamless communication.

National Presence

Our numbers extend your reach, enhancing accessibility for prospective patients.

Personal Touch

Customise greetings to reflect your practice’s commitment to answering calls.

Streamlined Diaries

Appointment setting and diary management are made efficient, respecting both surgeon and patient time.

Experience Excellence

Try our comprehensive answering service risk-free, with affordable plans tailored to healthcare industry needs.

How Our Answering Services Work

A Design Featuring One Smaller Circles, One Larger Circle, And A Red Circle With The Number '1' In The Center.
Get Started With Ruby Receptionist Icon

Get Started

We onboard you and understand how you would like our receptionist to answer your calls.

Visual Representation: Two Circles, Overlapping With Distinct Colors, Creating An Eye-Catching And Balanced Composition.
Client Calls Icon

Client Calls

You forward your calls to us; we then answer calls on your behalf.

A Depiction Of Two Circles: One Larger With White Background, Featuring A Red Inner Circle And Number 3 At The Center.
We Answer Icon

We Answer

Our team answers your calls with your chosen greeting.

Visual Representation: Four Circles With Varying Sizes And Colors, Creating An Abstract And Dynamic Composition.
We Update You Icon

We Update You

We will update you via email or SMS.

FAQs

FAQs About Our Surgeon Phone Answering Service

How does a surgeon answering service enhance patient care?

A surgeon answering service ensures medical professionals can focus on patient care without distractions. Ruby manages incoming calls, appointment scheduling, and urgent messages, streamlining communication with patients and improving the patient experience by ensuring all calls from patients are answered promptly, reflecting the quality of care and professional image of your practice.

Can you handle calls for different types of surgeons?

Yes, our service is tailored for all types of surgeons – from plastic surgeons to reconstructive surgeons and cosmetic surgeons. Our professional agents are trained to understand the unique needs of each surgical specialty, providing effective services for appointment booking, managing non-urgent calls, and ensuring urgent matters are prioritised, offering an efficient solution for every medical provider.

How does the appointment scheduling service work for surgeon offices?

Our appointment scheduling services are designed to integrate seamlessly with your existing systems, allowing medical providers to maintain a busy schedule without worrying about missed appointments or overbooking. Ruby ensures appointment times are set according to your availability, offering convenient time slots to patients and improving office efficiency.

How does Ruby enhance communication with patients?

By offering responsive answering service and effective services, we ensure every patient call is answered with empathy and professionalism. This enhances communication with patients, building trust and reinforcing your professional image.

How does the telephone answering service maintain confidentiality with sensitive medical issues?

Our telephone answering service upholds the highest level of service and confidentiality, especially when dealing with sensitive medical issues. Our professional agents ensure that all phone calls are handled with the utmost discretion, maintaining patient privacy and trust. As a dedicated answering service provider, we prioritise secure and confidential communication, which is essential for medical and plastic surgery answering service operations.

Can the answering service provider manage calls for elective procedures like plastic surgery?

Yes, as a specialised answering service provider, we offer tailored solutions, including a plastic surgery answering service, adept at managing phone calls related to elective procedures. Our team is trained to address inquiries with professionalism and empathy, ensuring prospective patients receive accurate information and support and enhancing the level of service and patient experience for those considering or undergoing plastic surgery.

How do you manage after-hours calls for surgical practices?

Our 24-hour medical answering services ensure that your practice is accessible outside of regular office hours, offering support for medical emergencies and urgent matters, and ensuring seamless communication to callers.

What additional services do you offer for surgical practices?

In addition to answering services, we offer comprehensive appointment scheduling services, instant call notifications, and customised greeting options, providing a one-size-fits-all solution for surgical practices aimed at enhancing patient care and communication.

How can Ruby help manage my surgical practice's busy periods?

During busy periods, our experienced team efficiently handles increased call volumes, scheduling appointments, and managing patient calls, ensuring your practice operates smoothly, allowing medical professionals to focus on care for patients.

What makes Ruby Receptionist different from traditional reception services for surgical practices?

Our phone answering services offer more than traditional reception; we provide 24-hour coverage, instant call notifications, and tailored appointment setting services with complete confidentiality, making us an ideal partner for surgical practices focused on exceptional customer care and quality of care.

Industries

Our Out-of-Hours Answering Services Answer Customer Calls Across A Range Of Industries

Our 24/7 out-of-hours answering service efficiently answer calls even outside regular working hours.

Accounting Answering Service Icon

Accounting

Our virtual receptionists and call-answering services assist accounting businesses in streamlining their phone answering

Allied Health Answering Service Icon

Allied Health

Our telephone answering services support allied health professionals to operate with increased efficiency

Construction Answering Service Icon

Construction

Ruby Receptionists’ Construction Answering Service offers a comprehensive solution for your communication needs.

Contractor Answering Service Icon

Contractors

Our contractor answering service means a real person will be answering your phones

Corporate Answering Service Icon

Corporate

Our corporate services are flexible enough to integrate seamlessly with your business requirements

Dental Answering Service Icon

Dental

Our dental answering service is designed to help dental clinics streamline their operations.

Franchise Answering Service Icon

Franchises

Our virtual receptionist and call-answering solutions help franchise businesses systemise their business phone calls across all locations

Legal Answering Service Icon

Legal

Our legal answering service for lawyers and law firms is designed to meet the specialised needs of the legal industry.

Medical Answering Service Icon

Medical

Our medical answering services are designed to support medical professionals and clinics.

Visual Representation: Contract Document With Signatures, Symbolizing Legal Agreement And Commitment.

Property Management

Our property management answering service can help your business with a range of tasks

A Visual Representation: A House With Architectural Details, Roof, Windows, And Door In Color White Background.

Real Estate

Our real estate phone answering services help both agencies and agents

A Visual Representation Of A Red-Colored Store On A White Background.

Small Business

Our live phone answering services provide a the perfect solution for small businesses

Accounting Answering Service Icon

Accounting

Our virtual receptionists and call-answering services assist accounting businesses in streamlining their phone answering

Allied Health Answering Service Icon

Allied Health

Our telephone answering services support allied health professionals to operate with increased efficiency

Construction Answering Service Icon

Construction

Ruby Receptionists’ Construction Answering Service offers a comprehensive solution for your communication needs.

Contractor Answering Service Icon

Contractors

Our contractor answering service means a real person will be answering your phones

Corporate Answering Service Icon

Corporate

Our corporate services are flexible enough to integrate seamlessly with your business requirements

Dental Answering Service Icon

Dental

Our dental answering service is designed to help dental clinics streamline their operations.

Franchise Answering Service Icon

Franchises

Our virtual receptionist solutions help franchises systemise their business phone calls across all locations

Legal Answering Service Icon

Legal

Our legal answering service for lawyers and law firms is designed to meet the specialised needs of the legal industry.

Medical Answering Service Icon

Medical

Our medical answering services are designed to support medical professionals and clinics.

Visual Representation: Contract Document With Signatures, Symbolizing Legal Agreement And Commitment.

Property Management

Our property management answering service can help your business with a range of tasks

A Visual Representation: A House With Architectural Details, Roof, Windows, And Door In Color White Background.

Real Estate

Our real estate phone answering services help both agencies and
agents

A Visual Representation Of A Red-Colored Store On A White Background.

Small Business

Our live phone answering services provide a the perfect solution for small businesses

Want to have your customer calls answered for free?

Test our answering services with your FREE 7 day trial.

Have questions about our Surgeon phone answering service?

Please fill in your details, and we will reach out.

YES! ANSWER MY CALLS
FOR FREE!
START YOUR 7 DAY TRIAL TODAY

* = Required Field

Send us a message. We will get back to you ASAP.

We’d love to hear from you if you have any enquiries. Please fill in your details below and we’ll reply as soon as possible.