Maximising patient care through professional answering services.
Surgeons face the critical challenge of balancing patient care with incoming calls. This leads to missed patient calls, hindering medical care and patient experience. The pressure of urgent messages during regular office hours and the need for efficient solutions for non-emergency calls can overwhelm medical professionals, affecting the quality of care.
Our comprehensive surgeon answering service is designed to alleviate these pressures. Our professional answering service ensures medical providers can focus on patient care while our experienced team manages inbound calls, appointment scheduling, and urgent matters with efficiency, upholding the professional image of surgeons.
Ruby Receptionist streamlines communication with patients, ensuring no call is missed.
Always Accessible
We provide 24-hour answering services, promptly handling medical emergencies and appointment scheduling.
Effortless Scheduling.
Our appointment scheduling services optimise your busy schedule, enhancing patient care.
Image Elevated.
Our answering services maintain your practice's professional image, offering exceptional customer care.
Professional Answering Solutions for the Modern Surgical Practice.
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The Live Answering Service is an invaluable asset to my business. Running a small business means you must wear many hats and can not always answer an incoming call. Your service has allowed me to take back control of my incoming calls.
I lost up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond, and if something is urgent, I am made aware, and call transfers take place.
My clients are always impressed with the service and often comment on how professionally their calls are answered.
Tim Donovan
By accident, I found you guys some three years ago, initially deciding to use you to assist with cost cutting.
Today we continue to use your services. We found your answering services designed and equipped with the necessary information to handle our calls efficiently. Your answering services make a huge difference when we receive a customer call. They direct customer and supplier inquiries straight to the relevant person.
Not only is this incredibly cost-effective, but it is also very personalized, and our virtual receptionist doesn’t take holidays, sick days, or superannuation. I recommend your services to anyone requiring a phone answering service.
Vince Monardo
Professional Answering Solutions for the Modern Surgical Practice.
We onboard you and understand how you would like our receptionist to answer your calls.
You forward your calls to us; we then answer calls on your behalf.
Our team answers your calls with your chosen greeting.
We will update you via email or SMS.
A surgeon answering service ensures medical professionals can focus on patient care without distractions. Ruby manages incoming calls, appointment scheduling, and urgent messages, streamlining communication with patients and improving the patient experience by ensuring all calls from patients are answered promptly, reflecting the quality of care and professional image of your practice.
Yes, our service is tailored for all types of surgeons – from plastic surgeons to reconstructive surgeons and cosmetic surgeons. Our professional agents are trained to understand the unique needs of each surgical specialty, providing effective services for appointment booking, managing non-urgent calls, and ensuring urgent matters are prioritised, offering an efficient solution for every medical provider.
Our appointment scheduling services are designed to integrate seamlessly with your existing systems, allowing medical providers to maintain a busy schedule without worrying about missed appointments or overbooking. Ruby ensures appointment times are set according to your availability, offering convenient time slots to patients and improving office efficiency.
Yes, as a specialised answering service provider, we offer tailored solutions, including a plastic surgery answering service, adept at managing phone calls related to elective procedures. Our team is trained to address inquiries with professionalism and empathy, ensuring prospective patients receive accurate information and support and enhancing the level of service and patient experience for those considering or undergoing plastic surgery.
In addition to answering services, we offer comprehensive appointment scheduling services, instant call notifications, and customised greeting options, providing a one-size-fits-all solution for surgical practices aimed at enhancing patient care and communication.
Our phone answering services offer more than traditional reception; we provide 24-hour coverage, instant call notifications, and tailored appointment setting services with complete confidentiality, making us an ideal partner for surgical practices focused on exceptional customer care and quality of care.
Our 24/7 out-of-hours answering service efficiently answer calls even outside regular working hours.
Our virtual receptionists and call-answering services assist accounting businesses in streamlining their phone answering
Our telephone answering services support allied health professionals to operate with increased efficiency
Ruby Receptionists’ Construction Answering Service offers a comprehensive solution for your communication needs.
Our contractor answering service means a real person will be answering your phones
Our virtual receptionist and call-answering solutions help franchise businesses systemise their business phone calls across all locations
Our medical answering services are designed to support medical professionals and clinics.
Our property management answering service can help your business with a range of tasks
Our real estate phone answering services help both agencies and agents
Our live phone answering services provide a the perfect solution for small businesses
Our virtual receptionists and call-answering services assist accounting businesses in streamlining their phone answering
Our telephone answering services support allied health professionals to operate with increased efficiency
Ruby Receptionists’ Construction Answering Service offers a comprehensive solution for your communication needs.
Our contractor answering service means a real person will be answering your phones
Our corporate services are flexible enough to integrate seamlessly with your business requirements
Our dental answering service is designed to help dental clinics streamline their operations.
Our virtual receptionist solutions help franchises systemise their business phone calls across all locations
Our legal answering service for lawyers and law firms is designed to meet the specialised needs of the legal industry.
Our medical answering services are designed to support medical professionals and clinics.
Our property management answering service can help your business with a range of tasks
Our real estate phone answering services help both agencies and
agents
Our live phone answering services provide a the perfect solution for small businesses
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