In law, missing a call can equate to lost clients or cases. With how busy lawyers are, balancing court, clients, and calls often becomes a daunting task.
Continuous interruptions from ringing phones can cause chaos. Unanswered calls add stress and potentially cost the firm clients.
Our answering service resolves this. We provide virtual receptionists who manage calls with confidentiality and professionalism, allowing you to focus on your cases. We are not just an answering service but an extension of your legal team, converting calls into potential opportunities.
Never miss a potential client again by ensuring your phones are manned 24/7
Our operators are trained to handle customer inquiries and complaints - leading to excellent service
Save over 70% compared to hiring an in-house receptionist
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By accident, I found you guys some 3 years ago, initially deciding to use you to assist with cost cutting. Today we continue to use your services. Your receptionists are equipped with the necessary information to handle our calls efficiently. They direct customer and supplier enquiries straight to the relevant person. Not only is this incredibly cost effective, it is also very personalised and our virtual receptionist doesn’t take holidays, sick days or superannuation. I recommend your services to anyone requiring a Virtual Office solution.
Vince Monardo
James Kelaher
Our receptionists are experienced at scheduling appointments. They will work within your Law Firm CRM or practice management software to seamlessly schedule appointments into your existing calendar.
Our virtual receptionist service allows you to set up multiple phone numbers for managing campaigns, cases and clients.
We walk you through our onboarding process and how you want your calls answered
You forward your phone to our receptionists, who then answer calls on your behalf
Our receptionists will answer your business calls with your custom greeting
We can introduce calls to you, and/or update you via email and/or sms
Many businesses think sharing call-answering responsibilities amongst existing staff members is viable.
This can be a real issue. Your staff has been employed to carry out other jobs. While some of them may be pretty good on the phone and scheduling appointments, there will be others who are not so good.
You will then find no consistency in how your calls are being answered, which can negatively impact the conversion rate of inquiries to clients.
Here at Ruby Receptionist, we have tried to keep our pricing simple. If you decide to start with our basic package, you will pay a small monthly retainer of $29 plus GST plus a per-call cost of $3.50 plus GST.
If you have a low call volume and your phone rings more than a few times per week, you probably want to consider getting a package. While package costs are slightly higher, average call costs decrease considerably.
From our experience, the average small corporate customer will spend around $200 per month. It is of incredible value for the peace of mind that this provides. Consider how much you would pay for a full/part-time physical receptionist.
YES! ANSWER MY CALLS
FOR FREE!
START YOUR 7 DAY TRIAL TODAY
