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Outsourced Reception Service From Just $29 Per Month

Never Miss a Call Again – Boost Productivity and Customer Satisfaction with Our Expert Outsourced Receptionist Solutions
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Answering Service

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Australian Based Receptionists

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No Lock In Contract

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These Companies Trust Our Outsourced Receptionist Service...

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Australian Businesses Using Ruby'S Phone Answering Service

Elevate Your Business Communication and Customer Relations with Outsourced Receptionist Services

Business owners often struggle to manage the influx of incoming calls and customer inquiries, leading to missed opportunities, disorganized scheduling, and decreased customer satisfaction.

As a small business owner, you’re responsible for wearing many hats while trying to grow your business. With an already full plate, finding the time to handle every call professionally and promptly is challenging. Hiring a full-time receptionist might seem like a solution, but the added expenses of salary, benefits, and training can be financially burdensome for a small business.

Our outsourced receptionist services provide the perfect cost-effective alternative to boost your business communication and customer relations. With our team of professional, friendly, and well-trained receptionists, you can ensure that every call is answered promptly and efficiently. Our experts can handle appointment scheduling, message-taking, and basic customer service tasks on your behalf, allowing you to focus on what truly matters – growing your business. Plus, our flexible plans can be tailored to your specific needs, ensuring you receive the right level of support without breaking the bank. Experience the difference today and watch your business thrive with our top-notch outsourced receptionist services.

Adelaide Phone Answering Service

Our Outsourced Receptionist Services Can Support Your Business

Looking for a dependable way to manage your business calls beyond regular hours? Explore our outstanding Outsourced Receptionist Services, crafted to empower businesses to…

Money

Minimize Expenses

Save costs with our affordable outsourced receptionist services by eliminating the need for additional staff.

Social Care

Support Expansion

We integrate seamlessly with your business growth with our tailored service packages.

Management 2

Adaptable Options

Our flexible service options address your business's unique needs, covering call management, appointment scheduling, and more for diverse communication solutions.

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Pricing

Outsourced Receptionist Service Pricing

Our outsourced reception plans are tailored to accommodate your needs for managing off-hours inbound calls. Explore the standard features below to understand the offerings within each package.
Standard

$29/ month*

Includes:

Virtual Receptionist 20

$69/ month*

Includes:

Most Popular

Virtual Receptionist 50

$175/ month*

Includes:

Virtual Receptionist 100

$310/ month*

Includes:

Virtual Receptionist 200

$580/ month*

Includes:

What Our Clients Say...

Having worked with over 25,000 businesses, our clients have a lot of good things to say about Ruby…
5/5

Your Service Has Allowed Me To Take Back Control Of mY Incoming Calls

The Live Answering Service is an invaluable asset to my business. Running a small business means you must wear many hats and can not always answer an incoming call. Your service has allowed me to take back control of my incoming calls.

I lost up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond, and if something is urgent, I am made aware, and call transfers take place.

My clients are always impressed with the service and often comment on how professionally their calls are answered.

Tim Donovan

Director – Director/Support – Real Advantage Solutions
5/5

I recommend Your Services to Anyone Require An Answering Service

By accident, I found you guys some three years ago, initially deciding to use you to assist with cost cutting.

Today we continue to use your services. We found your answering services designed and equipped with the necessary information to handle our calls efficiently. Your answering services make a huge difference when we receive a customer call. They direct customer and supplier inquiries straight to the relevant person.

Not only is this incredibly cost-effective, but it is also very personalized, and our virtual receptionist doesn’t take holidays, sick days, or superannuation. I recommend your services to anyone requiring a phone answering service.

Vince Monardo

Director – Haddonstone Australia

Why Our Outsourced Virtual Receptionist Services Are The Best Option For your Business

Australian-Based Virtual Receptionists

Our outsourced receptionist services boast over 200 professional receptionists based in Australia, ensuring an authentic representation of your brand while providing exceptional virtual answering services.

24/7 Live Telephone Answering

Experience uninterrupted customer engagement with our 24/7 live telephone answering service, available 365 days a year, so you never miss an opportunity to connect with potential clients.

No Lock-In Contracts

We prioritize adaptability by offering month-to-month subscriptions without lock-in contracts and zero cancellation fees, allowing you to scale your services according to your evolving needs.

Real-Time Call Notifications

Stay informed with instant call notifications sent directly to your email or via SMS after each call.

Complimentary Mobile App & Web Portal Access

Effortlessly manage your subscription, review voicemails, adjust greeting settings, and more through our user-friendly mobile app and web portal – all at no extra cost.

Inclusive 1300/1800 Numbers

Utilize your business phone number or upgrade to a 1300 or 1800 number for your call answering service. We also assist with virtual inbound numbers.

Tailored Greeting Options

When our receptionists answer your business calls, enhance your customer experience with personalized greetings.

Streamlined Appointment Management

Our virtual receptionists simplify appointment scheduling, cancellations, and diary management using your preferred software.

Risk-Free 7-Day Trial

Experience our exceptional service with a 7-day free trial, allowing you to evaluate if our outsourced reception solutions fit your business perfectly.
FAQs

FAQ's About Our Outsourced Reception

What are the benefits of using outsourced receptionist services for my small business?

Outsourced receptionist services provide cost-effective support for small businesses by managing incoming calls, taking messages, and scheduling appointments. These services save money by eliminating the need for an in-house receptionist and help maintain a professional image with locally-based, experienced receptionists.

How do virtual receptionist services differ from traditional answering services?

Virtual receptionist services offer a more comprehensive approach to managing your business’s communication needs. In addition to answering calls, virtual receptionists can handle tasks such as appointment scheduling, message taking, and providing customer support, whereas traditional answering services typically focus on call answering only.

Are your receptionists locally based or outsourced?

Our outsourced receptionists are locally based in Australia, ensuring they thoroughly understand your business operations and can provide personalized, professional service to your clients.

Can I use my business number, or need a new one?

You can use your existing business phone number for our outsourced receptionist services by forwarding it to the free local number provided. Alternatively, you can update it to a 1300 or 1800 number, and we can also help with virtual inbound numbers.

How do I receive notifications about calls and messages?

When engaging our answering services, after each call, your virtual receptionist will send you instant call notifications via email or SMS, keeping you informed and allowing you to respond promptly to your clients’ needs.

What services do your outsourced receptionists provide?

Our outsourced receptionists offer a wide range of services, including answering calls, taking messages, scheduling appointments, and providing live customer support. You virtual receptionist will help streamline your business operations while maintaining a professional image.

Is there a contract or commitment required for your outsourced receptionist services?

Our virtual reception services offer flexible, month-to-month subscriptions with no lock-in contracts and zero cancellation fees, allowing you to scale your services according to your evolving needs.

How does your service ensure a professional image for my business?

Our virtual reception services are locally-based, with our professional receptionists trained to handle calls with the utmost professionalism and use custom greetings of your choice, ensuring that your business maintains a positive and professional image.

What is the cost of outsourcing receptionist services, and how can it save my business money?

Outsourcing receptionist services can be significantly more cost-effective than hiring an in-house receptionist, as it eliminates recruitment, training, and salary expenses. Our flexible plans cater to various budgets, allowing you to choose the best option for your business needs.

Can I try your outsourced receptionist services before committing?

Absolutely! We offer a risk-free 7-day trial, allowing you to experience our exceptional service firsthand and determine if our outsourced reception solutions fit your business perfectly.

Our Outsourced Reception Services Cater to Various Industries Round-the-Clock

Our Phone Answering Services Give You More Time To Focus On The Things That Matter. – Like Growing Your Business

Industries

Our Outsourced Virtual Receptionists Support Businesses Across A Range Of Industries

Ruby has over 200 Australian-based receptionists providing a professional telephone answering service to 25,000 businesses. Our virtual receptionists have all received comprehensive training to ensure they answer calls correctly and know the industry regardless of the business.

Accounting Answering Service Icon

Accounting

Our virtual receptionists and call-answering services assist accounting businesses in streamlining their phone answering

Allied Health Answering Service Icon

Allied Health

Our telephone answering services support allied health professionals to operate with increased efficiency

Construction Answering Service Icon

Construction

Ruby Receptionists’ Construction Answering Service offers a comprehensive solution for your communication needs.

Contractor Answering Service Icon

Contractors

Our contractor answering service means a real person will be answering your phones

Corporate Answering Service Icon

Corporate

Our corporate services are flexible enough to integrate seamlessly with your business requirements

Dental Answering Service Icon

Dental

Our dental answering service is designed to help dental clinics streamline their operations.

Franchise Answering Service Icon

Franchises

Our virtual receptionist and call-answering solutions help franchise businesses systemise their business phone calls across all locations

Legal Answering Service Icon

Legal

Our legal answering service for lawyers and law firms is designed to meet the specialised needs of the legal industry.

Medical Answering Service Icon

Medical

Our medical answering services are designed to support medical professionals and clinics.

Visual Representation: Contract Document With Signatures, Symbolizing Legal Agreement And Commitment.

Property Management

Our property management answering service can help your business with a range of tasks

A Visual Representation: A House With Architectural Details, Roof, Windows, And Door In Color White Background.

Real Estate

Our real estate phone answering services help both agencies and agents

A Visual Representation Of A Red-Colored Store On A White Background.

Small Business

Our live phone answering services provide a the perfect solution for small businesses

Accounting Answering Service Icon

Accounting

Our virtual receptionists and call-answering services assist accounting businesses in streamlining their phone answering

Allied Health Answering Service Icon

Allied Health

Our telephone answering services support allied health professionals to operate with increased efficiency

Construction Answering Service Icon

Construction

Ruby Receptionists’ Construction Answering Service offers a comprehensive solution for your communication needs.

Contractor Answering Service Icon

Contractors

Our contractor answering service means a real person will be answering your phones

Corporate Answering Service Icon

Corporate

Our corporate services are flexible enough to integrate seamlessly with your business requirements

Dental Answering Service Icon

Dental

Our dental answering service is designed to help dental clinics streamline their operations.

Franchise Answering Service Icon

Franchises

Our virtual receptionist solutions help franchises systemise their business phone calls across all locations

Legal Answering Service Icon

Legal

Our legal answering service for lawyers and law firms is designed to meet the specialised needs of the legal industry.

Medical Answering Service Icon

Medical

Our medical answering services are designed to support medical professionals and clinics.

Visual Representation: Contract Document With Signatures, Symbolizing Legal Agreement And Commitment.

Property Management

Our property management answering service can help your business with a range of tasks

A Visual Representation: A House With Architectural Details, Roof, Windows, And Door In Color White Background.

Real Estate

Our real estate phone answering services help both agencies and
agents

A Visual Representation Of A Red-Colored Store On A White Background.

Small Business

Our live phone answering services provide a the perfect solution for small businesses

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