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Professional Phone Answering Service Perth

Never Miss a Call Again with Our Reliable Answering Service.
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Answering Service

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Australian Based Receptionists

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Phone Answering Service Receiptionist

These Businesses Trust Our Answering Services

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Australian Businesses Using Ruby'S Phone Answering Service

Say Goodbye to Missed Calls and Lost Opportunities With Our Virtual Receptionist Answering Services

Do you miss important phone calls during the day due to being busy with work or other commitments? Are you tired of constantly checking your phone for missed calls and messages? If so, you’re not alone. Many struggle with managing their phone calls while balancing their busy lives.

The last thing you want is to miss an important call from potential clients. This can result in lost business and a negative reputation. It can be frustrating to constantly check your phone for missed calls and messages, especially when trying to focus on your work or personal life.

Our phone answering service ensures your Perth business will never miss a call again. We offer professional and reliable call-answering services for businesses and individuals in Perth. Our Australian-based receptionists will answer your calls promptly and professionally, taking messages or transferring calls to you as required.

Perth Virtual Receptionist
what we do

Grow Your Business With Our Phone Answering Services

If you’re looking for a phone answering service in Perth, you want to ensure you get the best value for your money whilst ensuring a professional service. At Ruby Receptionist, we help businesses to…
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Increased Efficiency

Our phone answering service ensures that your calls are answered promptly and professionally, freeing up your time to focus on other important tasks.

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Never Miss a Call Again

Our service lets you rest easy knowing you'll never miss an important call, even outside business hours.

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Customizable and Flexible Plans

We offer a range of service plans to fit your unique needs, including custom call handling, appointment scheduling, and more.

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Why Perth Phone Answering Service Is The Best Choice For Your Business

Australian-based virtual receptionists

Our virtual receptionists are based in Australia and are highly trained to handle your calls professionally. This means you can trust that your calls are answered by knowledgeable and friendly professional receptionists who understand the local culture and can provide excellent customer service.

24-hour answering

Our virtual reception offers round-the-clock telephone answering services to ensure all of your calls are answered, even outside business hours. This means you can focus on your work and leave the phone answering to us, knowing that we have you covered day and night.

Call routing and transferring

Our professional receptionists can route calls to the appropriate person or department and transfer directly to you or your team. This means you can ensure your customers get the help they need, even if you cannot take the call.

Personalized diary management

We can manage your calendar and schedule appointments, ensuring you stay on top of your busy schedule. This means you can get on with your work while we take care of the administrative tasks that can take up so much of your time.

Customized scripts

Our receptionists will use customized scripts to ensure that they answer in a way that aligns with your brand and values. This means you can trust that your calls are answered in a professional manner, and that customers are receiving the kind of service that reflects positively on your business.

Message taking and forwarding

We can take detailed messages on your behalf and forward them via email or SMS, allowing you to stay updated even when you’re on the go. This means you can stay connected with your customers, even out of the office.

What Our Clients Say About Our Phone Answering Services

5/5

We Find It Very Effective

Our Smart Group uses your reception and premium office services in most Australian states. We find it a very effective way to ensure that calls and correspondence for Smart Group companies are handled consistently on a nation-wide basis. Changes within the group, as companies are added or new operating locations are established are easily dealt with, and online access to receptionist scripts enables immediate changes to be made to reflect new activities.

James Kelaher

Director – Smartnet
5/5

My Clients Are Always Impressed

The Virtual Receptionist Live Answering Service is an invaluable asset to my business. Running a small business means you have to wear lot of hats. Your service has allowed me to take back control of my incoming calls. I found myself losing up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond. My clients are always impressed with the service and often comment on how professionally their calls are answered.

Vince Monardo

Director – Haddonstone Australia

Streamline Your Business with Our Professional Phone Answering Service

FAQs

FAQs About Our Perth Telephone Answering Service

What is Ruby Receptionist?

Ruby Receptionist provides virtual receptionists, and phone answering services that answer business calls remotely. We offer call routing, diary management, and message-taking and forwarding services to businesses in Perth WA.

How does call routing work for Ruby Receptionist?

Ruby Receptionist’s call routing feature directs an incoming call to the right department or person. The virtual receptionist will ask the caller for their details and the reason for their call. Call transfers will then ensure the call is routed to the appropriate person or department based on this information.

Can Ruby Receptionist manage my diary?

Yes, Ruby Receptionist can manage your diary and schedule appointments for you. You can provide us access to your online calendar or company CRM software. This will also hep us identify and understand existing clients.

Can I customize the scripts for my virtual receptionist at Ruby Receptionist?

Yes, you can customize the scripts for your virtual receptionist at Ruby Receptionist to ensure that they provide the best possible service to your callers. You can provide them with specific instructions on handling and directing calls

Can Ruby Receptionist handle high call volumes?

Yes, our customer service team can handle high call volume and support your business needs at a minimal cost compared to hiring and full-time receptionist. We have the resources and technology to manage multiple customer calls simultaneously and ensure that all callers receive prompt and professional service.

Can Ruby Receptionist benefit small businesses?

Yes, Ruby Receptionist benefits a small business by providing a professional image, improving customer service, and helping to manage calls and appointments.
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Have our expert virtual reception answer your calls promptly and professionally

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