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Physio Care Call Experts

Specialising in physiotherapy services, we ensure seamless communication and appointment booking.

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Answering Service

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Australian Based Receptionists

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No Lock In Contract

Phone Answering Service Receiptionist

Physio Answering Service: Companies We Support...

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Enhancing Physio Connectivity

Physiotherapy clinics face a dilemma: managing incoming calls and appointment scheduling while providing quality physiotherapy treatment. This juggling act often leads to lost potential clients and compromises the level of care, straining health professionals and patient relationships.

The burden of everyday tasks detracts from valuable patient interaction, eroding trust and the clinic’s reputation. This gap between service expectations and delivery undermines patient loyalty.

Our physiotherapist phone answering service offers relief. Our dedicated staff allows skilled physiotherapists to focus on exceptional care, bridging the gap between managing current patients and attracting new ones, ensuring no opportunity is missed.

Receptionist From Ruby Receptionist Making A Call For A Temporary Answering Service.

Optimising Physio Practice Operations

Our service streamlines your patient communication, ensuring no call goes unanswered.
Social Care

Appointment Efficiency

Streamlines appointment booking, enhancing patient satisfaction and office hours utilisation.

Growth Chart

Professional Representation

Maintains a professional image, ensuring a friendly voice answers every call.

Message Taking Service

Continuous Support

Offers 24/7 call answering service, covering after-hours, emergency physiotherapy calls, and more.

After-Hours Answering Service Pricing

Our after-hours call answering service offers customized plans to meet your requirements for handling business out-of-hours inbound calls. Delve into the standard features below to learn more about the inclusions in each package.
MessageExpress

$19/ month*

Includes:

MessageExpress 25

$60/ month*

Includes:

MessageExpress 50

$100/ month*

Includes:

For Larger Plans Click Below
MessageExpress

$19/ month*

Includes:

MessageExpress 25

$55/ month*

Includes:

MessageExpress 50

$95/ month*

Includes:

MessageExpress 100

$165/ month*

Includes:

MessageExpress 200

$325/ month*

Includes:

For Larger Plans Click Below
Standard

$29/ month*

Includes:

Virtual Receptionist 20

$69/ month*

Includes:

Virtual Receptionist 50

$175/ month*

Includes:

For Larger Plans Click Below
Standard

$29/ month*

Includes:

Most Popular

Virtual Receptionist 20

$69/ month*

Includes:

Virtual Receptionist 50

$165/ month*

Includes:

Virtual Receptionist 100

$295/ month*

Includes:

Virtual Receptionist 200

$550/ month*

Includes:

MyAssistant /
MyDiary

$49/ month*

Includes:

MyAssistant 20 /
MyDiary 20

$85/ month*

Includes:

MyAssistant 50 /
MyDiary 50

$150/ month*

Includes:

For Larger Plans Click Below

Most Popular

MyAssistant /
MyDiary

$49/ month*

Includes:

MyAssistant 20 /
MyDiary 20

$79/ month*

Includes:

MyAssistant 50 /
MyDiary 50

$139/ month*

Includes:

MyAssistant 200 /
MyDiary 200

$435/ month*

Includes:

MyAssistant 400 /
MyDiary 400

$835/ month*

Includes:

What Our Clients Say...

Having worked with over 25,000 businesses, our clients have a lot of good things to say about Ruby…
5/5

Your Service Has Allowed Me To Take Back Control Of mY Incoming Calls

The Live Answering Service is an invaluable asset to my business. Running a small business means you must wear many hats and can not always answer an incoming call. Your service has allowed me to take back control of my incoming calls.

I lost up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond, and if something is urgent, I am made aware, and call transfers take place.

My clients are always impressed with the service and often comment on how professionally their calls are answered.

Tim Donovan

Director – Director/Support – Real Advantage Solutions
5/5

I recommend Your Services to Anyone Require An Answering Service

By accident, I found you guys some three years ago, initially deciding to use you to assist with cost cutting.

Today we continue to use your services. We found your answering services designed and equipped with the necessary information to handle our calls efficiently. Your answering services make a huge difference when we receive a customer call. They direct customer and supplier inquiries straight to the relevant person.

Not only is this incredibly cost-effective, but it is also very personalized, and our virtual receptionist doesn’t take holidays, sick days, or superannuation. I recommend your services to anyone requiring a phone answering service.

Vince Monardo

Director – Haddonstone Australia

Physio Answering Perfection - Partnering for Your Physio Practice's Success and Patient Care Excellence.

Why Choose Ruby Receptionist

Boost your physiotherapy services with unmatched support and efficiency.

Locally Informed

Tailored support for Australian physiotherapy practices.

Always Available

Ensuring physiotherapy emergency and routine calls are answered.

Flexibility First

Adapt our services to fit your evolving practice needs.

Always Alerted

Receive real-time updates for clients appointments, ensuring no appointment time is missed.

Streamlined Management

Our app simplifies how you schedule appointments and handle clients appointments, offering a wide range of functionalities.

Expand Reach

Utilise our 1300/1800 numbers to broaden your clinic’s accessibility through our phone answering service.

Personalised Welcome

Custom greetings make every caller feel valued, enhancing the customer experience with your physio answering service.

Maximised Efficiency

Our service ensures appointment time is optimally allocated, enhancing your ability to schedule appointments effectively.

Try Risk-Free

Experience the benefits of our phone answering service with a comprehensive 7-day free trial.

How Our Answering Services Work

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Get Started

We onboard you and understand how you would like our receptionist to answer your calls.

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Client Calls

You forward your calls to us; we then answer calls on your behalf.

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We Answer

Our team answers your calls with your chosen greeting.

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We Update You

We will update you via email or SMS.

FAQs

FAQs About Our Physio Phone Answering Service

How can answering service improve my physio practice?

Ruby Receptionist enhances your practice by managing incoming calls, scheduling appointments, and providing exceptional customer service. This allows you to focus on patient care without the distraction of the phone, improving patient satisfaction and enabling more efficient diary management.

Can you handle emergency physiotherapy calls?

Yes, our committed team is equipped to prioritise and efficiently manage emergency physiotherapy calls, ensuring patients receive prompt responses and peace of mind during critical times.

Will Ruby provide appointment confirmations?

Our service includes sending appointment confirmations to patients, enhancing communication and ensuring a smooth client experience from the initial appointment booking.

How does an answering service ensure a professional image for my physio practice?

With every call answered by our dedicated phone team in a professional and friendly voice, Ruby upholds your practice’s professional image, ensuring a positive experience for every caller.

Can the service handle emergency calls?

Our customer service representatives are trained to handle basic questions and provide a detailed understanding of your services, guiding potential patients effectively.

Is Ruby suitable for all types of physiotherapy businesses?

Yes, our services are ideal for both solo practitioners and large physio teams, offering scalable phone answering service solutions to meet the unique needs of every practice.

How does a physio answering service manage after-hours calls for my practice?

Our 24/7 call answering service ensures that your practice is reachable beyond regular business hours, providing continuous support for your patients.

What additional services do you offer for physiotherapy clinics?

In addition to phone answering services, our team of receptionists offers efficient diary management, emergency dispatch service, and client phone call management, providing a comprehensive telephone service solution for your clinic.

How can an answering service help manage my clinic's busy periods?

During busier times, our dedicated team efficiently handles increased call volumes, book appointments, and addresses basic answers to questions, ensuring your clinic operates smoothly without interruption.

What makes Ruby Receptionist different from traditional reception services?

Ruby Receptionist team offers more than a traditional receptionist; we provide 24-hour coverage, instant call notifications, and diary management with competitive pricing, making us an ideal partner for growing physiotherapy businesses.
Industries

Our Out-of-Hours Answering Services Answer Customer Calls Across A Range Of Industries

Our 24/7 out-of-hours answering service efficiently answer calls even outside regular working hours.

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Accounting

Our virtual receptionists and call-answering services assist accounting businesses in streamlining their phone answering

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Allied Health

Our telephone answering services support allied health professionals to operate with increased efficiency

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Construction

Ruby Receptionists’ Construction Answering Service offers a comprehensive solution for your communication needs.

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Contractors

Our contractor answering service means a real person will be answering your phones

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Corporate

Our corporate services are flexible enough to integrate seamlessly with your business requirements

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Dental

Our dental answering service is designed to help dental clinics streamline their operations.

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Franchises

Our virtual receptionist and call-answering solutions help franchise businesses systemise their business phone calls across all locations

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Legal

Our legal answering service for lawyers and law firms is designed to meet the specialised needs of the legal industry.

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Medical

Our medical answering services are designed to support medical professionals and clinics.

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Property Management

Our property management answering service can help your business with a range of tasks

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Real Estate

Our real estate phone answering services help both agencies and agents

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Small Business

Our live phone answering services provide a the perfect solution for small businesses

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Accounting

Our virtual receptionists and call-answering services assist accounting businesses in streamlining their phone answering

Allied Health Answering Service Icon

Allied Health

Our telephone answering services support allied health professionals to operate with increased efficiency

Construction Answering Service Icon

Construction

Ruby Receptionists’ Construction Answering Service offers a comprehensive solution for your communication needs.

Contractor Answering Service Icon

Contractors

Our contractor answering service means a real person will be answering your phones

Corporate Answering Service Icon

Corporate

Our corporate services are flexible enough to integrate seamlessly with your business requirements

Dental Answering Service Icon

Dental

Our dental answering service is designed to help dental clinics streamline their operations.

Franchise Answering Service Icon

Franchises

Our virtual receptionist solutions help franchises systemise their business phone calls across all locations

Legal Answering Service Icon

Legal

Our legal answering service for lawyers and law firms is designed to meet the specialised needs of the legal industry.

Medical Answering Service Icon

Medical

Our medical answering services are designed to support medical professionals and clinics.

Visual Representation: Contract Document With Signatures, Symbolizing Legal Agreement And Commitment.

Property Management

Our property management answering service can help your business with a range of tasks

A Visual Representation: A House With Architectural Details, Roof, Windows, And Door In Color White Background.

Real Estate

Our real estate phone answering services help both agencies and
agents

A Visual Representation Of A Red-Colored Store On A White Background.

Small Business

Our live phone answering services provide a the perfect solution for small businesses

Want to have your customer calls answered for free?

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