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Elevate Your Legal Practice with Our Professional Answering Service

Ruby Receptionist offers specialised virtual receptionist services for law firms, ensuring your clients receive prompt, professional communication that reflects the integrity of your practice.

Legal Terminology Expertise

Confidential Call Handling

Appointment and Case Management

Book More Appointments

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Enhance Business Efficiency

Legal Terminology
Expertise

Confidential
Call Handling

Appointment and
Case Management

Trusted By Over 300 Australian Law Firms
Legal Answering Service

Are your legal clients being left on hold due to missed calls?

In the legal field, every call counts, and unanswered inquiries can lead to lost cases and unhappy clients. Poor call management can hinder your firm's reputation and create barriers to effective communication.

Ruby delivers professional answering services for law firms, ensuring every client call is handled with the utmost professionalism and confidentiality. Our experienced receptionists facilitate seamless communication, allowing you to focus on your cases and client satisfaction.
Legal Answering Service

Are your legal clients being left on hold due to missed calls?

In the legal field, every call counts, and unanswered inquiries can lead to lost cases and unhappy clients. Poor call management can hinder your firm's reputation and create barriers to effective communication.

Ruby delivers professional answering services for law firms, ensuring every client call is handled with the utmost professionalism and confidentiality. Our experienced receptionists facilitate seamless communication, allowing you to focus on your cases and client satisfaction.

Why Choose Ruby Receptionist for Your Legal Answering Needs?

Our services help legal professionals maintain effective client communication and confidentiality, supported by a dedicated team of Australian-based receptionists.

Legal Knowledgeable Receptionists

Our staff is trained in legal terminology, ensuring professional and accurate communication with clients.

Local Expertise

Enjoy the benefit of receptionists who understand Australian legal practices and client needs.

24/7 Availability

Clients can reach you any time, ensuring that urgent legal matters are addressed promptly.

Confidential Call Management

We handle sensitive communications with discretion, protecting your clients’ privacy.

Personalised Greetings

Custom greetings create a professional image and enhance client trust from the first interaction.

Immediate Communication Updates

Receive real-time notifications about client inquiries, ensuring you stay connected and informed.

Protect Your Client Relationships with Expert Communication!

Ruby Receptionist’s answering services support legal professionals in maintaining client confidentiality and satisfaction. Our dedicated team ensures every call is managed with the utmost professionalism.

How Our Legal Answering Service Works

Smooth Onboarding

Our onboarding process is designed to set your call management preferences quickly and efficiently.

Call Forwarding

Redirect your calls to our dedicated number, allowing our receptionists to manage them according to your guidelines.

Confidential Call Handling

Our receptionists greet clients with your chosen message, ensuring sensitive communications are handled with care.

Immediate Updates on Client Interactions

Stay informed with real-time notifications about client communications, ensuring you can respond promptly.

Here is What Our Clients Say About Our Phone Answering Services

I lost up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond, and if something is urgent, I am made aware, and call transfers take place.
Tim Donovan
Director
Real Advantage Solutions
I lost up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond, and if something is urgent, I am made aware, and call transfers take place.
Vince Monardo
Director
Haddonstone Australia
I am extremely happy with the service as I do not have a full time receptionist. So the beauty of your Live Answering Service, given I travel a lot is that it is not location specific so I can receive my calls and messages where ever I am.
David Patmore
Director
Vision Training International
FAQs

Frequently Asked Questions

How does Ruby Receptionist handle client calls for legal practices?
Our receptionists have significant experience working with law firms, ensuring that all client inquiries are managed with professionalism and confidentiality.
Can I customise how my calls are answered?
Absolutely! You can provide specific guidelines and greetings to ensure your firm’s branding is maintained in every interaction.
What if a client calls after hours?
With our 24/7 availability, clients can contact your firm at any time, ensuring their legal matters are addressed without delay.
How do you assist with scheduling consultations?
Our receptionists efficiently manage appointment bookings, streamlining your workflow and ensuring clients are well-informed about their meetings.
Will I receive updates on all client communications?
Yes! We provide immediate notifications about all client interactions, helping you stay informed and engaged with your practice.
Other Services

Ruby can also help with A...

Virtual Office

Give your business a
professional image with a
prime Location

Virtual Address

Enhance your business
credibility with a prestigious
virtual address.

Registered Office

Meet legal requirements with a
reliable registered office
address for official documents

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Enhance Your Legal Practice Communication!

Discover how Ruby Receptionist can support your legal practice with effective answering services. Our dedicated team is ready to manage your calls while you focus on providing exceptional legal counsel.
Level 14 275, Alfred Street, North Sydney NSW 20601300 72 10 7324/7 AVAILABILITY

Have Questions About Our Phone Answering Services?

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Ruby Receptionist provides phone answering and virtual receptionist services to over 25,000 Australian businesses and can save you substantial money if you currently have an in-house receptionist.
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Level 14 275, Alfred Street, North Sydney NSW 20601300 72 10 73Available 24/7
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