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How The Ruby Answering Service Works

The process of setting up your Ruby Receptionist Services is very easy and simple.

Answering Service

Australian Based Receptionists

No Lock In Contract

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Answering
Service

Australian Based
Receptionists

No Lock
In Contract

Our Phone Answering Services Are Trusted By These Companies

Why Should You Choose The Ruby Answering Service ? How The Ruby Answering Service Works

The process of setting up your Ruby Receptionist Services is very easy and simple. It is a very low stress procedure, we have used all our extensive live answering service experience to make it as easy as possible for you. It’s a step by step procedure.

After Hours Calls Will Also Always Be Answered By Native English Language Speakers Too

First Step

We will ask you all about your business and your services so that our Ruby virtual receptionists will have your business profile at hand when they answer calls on behalf of your business.

Second Step

We will ask you what scripted greeting you would like us to use when answering callers to your business. (We’ll also show you how you can change your welcome greeting at any time). When the receptionist answers they will always answer calls on behalf of your business with the specific greeting you provide.

Third Step

Please instruct us about what sorts of calls you’d like to prioritise so we can transfer important calls straight through to you or your key staff. We will keep your instructions within the database so our Ruby virtual receptionists can refer to your directions at any time.

Fourth Step

Then please tell us how you would like to receive the summary messages about the incoming calls to your business. Most of our answering service clients just prefer regular emails but let us know if you would like SMS messages.

Our Service Will Save You A Lot Of Time

Think of all of the time you waste on phone calls where you are simply giving out details of your address, website or email address. By using our system you can cull out all of the time wasting calls and focus on the ones that are going to make you more money.

What Our Clients Say...

Having worked with over 25,000 businesses, our clients have a lot of good things to say about Ruby…

The Live Answering Service is an invaluable asset to my business. Running a small business means you must wear many hats and can not always answer an incoming call. Your service has allowed me to take back control of my incoming calls.

I lost up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond, and if something is urgent, I am made aware, and call transfers take place.

My clients are always impressed with the service and often comment on how professionally their calls are answered.
Tim Donovan
Director
Real Advantage Solutions
By accident, I found you guys some three years ago, initially deciding to use you to assist with cost cutting.

Today we continue to use your services. We found your answering services designed and equipped with the necessary information to handle our calls efficiently. Your answering services make a huge difference when we receive a customer call. They direct customer and supplier inquiries straight to the relevant person.

Not only is this incredibly cost-effective, but it is also very personalized, and our virtual receptionist doesn’t take holidays, sick days, or superannuation. I recommend your services to anyone requiring a phone answering service.
Vince Monardo
Director
Haddonstone Australia
I am extremely happy with the service as I do not have a full time receptionist. So the beauty of your Live Answering Service, given I travel a lot is that it is not location specific so I can receive my calls and messages where ever I am.
David Patmore
Director
Vision Training International

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Level 14 275, Alfred Street, North Sydney NSW 20601300 72 10 7324/7 AVAILABILITY

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Ruby Receptionist provides phone answering and virtual receptionist services to over 25,000 Australian businesses and can save you substantial money if you currently have an in-house receptionist.
CONTACT INFO
Level 14 275, Alfred Street, North Sydney NSW 20601300 72 10 73Available 24/7
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