Ensure Every Client Call Is Professionally Answered with Our Live Answering Service

24/7 Availability

Friendly Receptionists

No Lock In Contract

Book More Appointments

Close More Sales

Enhance Business Efficiency

24/7
Availability

Friendly
Receptionists

Customised Call Handling

7 Day Free Trial

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Our Live Answering Service Is Trusted By These Companies

Live Answering Service

Tired of Missing Client Calls? Enhance Engagement with Our Live Answering Service!

Are you struggling to provide timely responses to your clients? Many businesses lose valuable opportunities when calls go unanswered. Without an effective answering solution, potential customers may feel neglected and seek assistance from your competitors, damaging your reputation and sales.

Ruby Receptionist delivers a professional live answering service that ensures every call is handled promptly and warmly. Our dedicated receptionists enhance client engagement and satisfaction, allowing you to focus on what you do best—growing your business!

Discover Why Ruby Receptionist is Your Best Choice for Live Answering Services

Our live answering service ensures every call is answered professionally, enhancing client relationships and boosting your business’s credibility.

24/7 Availability

Clients can reach you any time, ensuring no opportunity is missed, day or night.

Friendly Australian Receptionists

Our experienced team provides a warm, professional greeting for every caller, enhancing client trust.

Customised Call Handling

We tailor our responses to align with your business needs, ensuring a personal touch.

Efficient Call Management

Every call is logged and tracked, giving you detailed insights into client interactions.

Increased Client Satisfaction

Timely and professional call responses lead to happier clients and improved retention.

Scalable Support

As your business grows, our service can adapt to your increasing call volumes.

Ready to Enhance Your Client Communication with Live Answering?

Experience how Ruby Receptionist can transform your customer interactions with our professional live answering service. Let our friendly Australian receptionists manage your calls, so you can focus on growing your business and delighting your clients.

7 Day Free Trial

Pricing

Our Live Answering Service Plans

Our live answering plans are specially tailored to fit your needs. Explore the standard features below for more information on each service’s inclusions, or reach out for a bespoke solution

MESSAGE EXPRESS
VIRTUAL RECEPTIONIST
MY ASSISTANT / MY DIARY

Message Express

$25

/month*

Includes:

Pay As You Go

$2.40 per call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

Message Express 25

$65

/month*

Includes:

25 calls per month

Excess calls $2.35*

No set up fee

Free local number

Free email messaging

Free voicemail to email

Message Express 50

$110

/month*

Includes:

50 calls per month

Excess calls $2.35*

No set up fee

Free local number

Free email messaging

Free voicemail to email

For Larger Plans Click Get In Touch Below

Standard

$33

/month*

Includes:

Pay As You Go

$3.79 per call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

* Plus GST

Virtual Receptionist 20

$75

/month*

Includes:

20 calls per month

$3.99 per excess call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

* Plus GST

Virtual Receptionist 50

$185

/month*

Includes:

50 calls per month

$3.99 per excess call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

* Plus GST

For Larger Plans Click Get In Touch Below

MyAssistant / MyDiary

$49

/month*

Includes:

Pay As You Go

$2.99 per minute*

Free local number

Free email messaging

Free voicemail to email

* Plus GST

MyAssistant 20 / MyDiary 20

$95

/month*

Includes:

20 minutes per month

Excess minutes $2.99 per minute*

Free local number

Free email messaging

Free voicemail to email

* Plus GST

MyAssistant 50 / MyDiary 50

$165

/month*

Includes:

50 minutes per month

Excess minutes $2.99 per minute*

Free local number

Free email messaging

Free voicemail to email

* Plus GST

For Larger Plans Click Get In Touch Below

MESSAGE EXPRESS

Message Express

$25

/month*

Includes:

Pay As You Go

$2.40 per call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

Message Express 25

$65

/month*

Includes:

25 calls per month

Excess calls $2.35*

No set up fee

Free local number

Free email messaging

Free voicemail to email

Message Express 50

$110

/month*

Includes:

50 calls per month

Excess calls $2.35*

No set up fee

Free local number

Free email messaging

Free voicemail to email

For Larger Plans Click Get In Touch Below

VIRTUAL RECEPTIONIST

Standard

$33

/month*

Includes:

Pay As You Go

$3.79 per call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

* Plus GST

Virtual Receptionist 20

$75

/month*

Includes:

20 calls per month

$3.99 per excess call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

* Plus GST

Virtual Receptionist 50

$185

/month*

Includes:

50 calls per month

$3.99 per excess call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

* Plus GST

For Larger Plans Click Get In Touch Below

MY ASSISTANT / MY DIARY

MyAssistant / MyDiary

$49

/month*

Includes:

Pay As You Go

$2.99 per minute*

Free local number

Free email messaging

Free voicemail to email

* Plus GST

MyAssistant 20 / MyDiary 20

$95

/month*

Includes:

20 minutes per month

Excess minutes $2.99 per minute*

Free local number

Free email messaging

Free voicemail to email

* Plus GST

MyAssistant 50 / MyDiary 50

$165

/month*

Includes:

50 minutes per month

Excess minutes $2.99 per minute*

Free local number

Free email messaging

Free voicemail to email

* Plus GST

For Larger Plans Click Get In Touch Below

Here is What Our Clients Say About Our Phone Answering Services

I lost up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond, and if something is urgent, I am made aware, and call transfers take place.

Tim Donovan

Director

Real Advantage Solutions

I lost up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond, and if something is urgent, I am made aware, and call transfers take place.

Vince Monardo

Director

Haddonstone Australia

I am extremely happy with the service as I do not have a full time receptionist. So the beauty of your Live Answering Service, given I travel a lot is that it is not location specific so I can receive my calls and messages where ever I am.

David Patmore

Director

Vision Training International

See More Testimonials

Industries

Phone Answering Services For Every Kind Of Business...

Allied Health

Our telephone answering services support allied health professionals to operate with increased efficiency

Contractors

Our contractor answering service means a real person will be answering your phones

Corporate

Our corporate services are flexible enough to integrate seamlessly with your business requirements

Dental

Our dental answering service is designed to help dental clinics streamline their operations.

Legal

Our legal answering service for lawyers and law firms is designed to meet the specialised needs of the legal industry.

Medical

Our medical answering services are designed to support medical professionals and clinics.

Property Management

Our property management answering service can help your business with a range of tasks

Real Estate

Our real estate phone answering services help both agencies and agents

Small Business

Our live phone answering services provide a the perfect solution for small businesses

How Our Live Answering Service Works for You

Get Started with Ruby Receptionist

During our onboarding process, we’ll discuss your call handling preferences and requirements to tailor our service to your business needs.

Forward Your Calls

Simply forward your incoming calls to our dedicated Ruby Receptionist number, allowing us to manage your client interactions seamlessly.

We Answer with Professionalism

Our trained receptionists answer every call using your business name, providing a warm and professional greeting to every client.

Stay Updated

You’ll receive timely updates about calls and messages via email or SMS, keeping you informed and connected with your clients.

Other Services

Ruby can also help with A...

Virtual Office

Give your business a
professional image with a
prime Location

Virtual Address

Enhance your business
credibility with a prestigious
virtual address.

Registered Office

Meet legal requirements with a
reliable registered office
address for official documents

FAQs

Frequently Asked Questions About Our Live Answering Services

What is a live answering service?

A live answering service is a solution that ensures your calls are answered promptly and professionally, even when you're unavailable. Ruby Receptionist provides friendly support, helping maintain excellent client relationships.

How does a live answering service benefit my business?

Utilising our live answering service means you'll never miss a call, enhancing client satisfaction and trust. This service allows you to focus on other aspects of your business while we manage your communications.

Can I customise how calls are handled?

Yes! We work with you to tailor call handling according to your specific requirements, ensuring that each interaction reflects your business's voice and values, providing a consistent experience for your clients.

Are your receptionists based in Australia?

Absolutely! All our receptionists are based in Australia, offering local support that understands the needs of your clients and providing a warm, friendly experience tailored to your business.

How do I get started with your service?

Getting started is easy! Simply reach out to us for a consultation, and we will guide you through the onboarding process to set up your live answering service effectively.