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Phone Answering Services
After Hours Answering
Diary Management
Live Answering
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Overflow Phone Answering
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Accounting
Our virtual receptionists and call-answering services assist accounting businesses in streamlining their phone answering
Contractors
Our contractor answering service means a real person will be answering your phones
Franchises
Our virtual receptionist and call-answering solutions help franchise businesses systemise their business phone calls across all locations
Property Management
Our property management answering service can help your business with a range of tasks
Allied Health
Our telephone answering services support allied health professionals to operate with increased efficiency
Corporate
Our corporate services are flexible enough to integrate seamlessly with your business requirements
Legal
Our legal answering service for lawyers and law firms is designed to meet the specialised needs of the legal industry.
Real Estate
Our real estate phone answering services help both agencies and agents
Construction
Ruby Receptionists’ Construction Answering Service offers a comprehensive solution for your communication needs.
Dental
Our dental answering service is designed to help dental clinics streamline their operations.
Medical
Our medical answering services are designed to support medical professionals and clinics.
Small Business
Our live phone answering services provide a the perfect solution for small businesses
Testimonials
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Phone Receptionist From Just $19 Per Month

Our 24/7 Australian Based Phone Answering Service Ensures You Never Miss Another Call

These Businesses Trust Our Phone Answering Service

Our Virtual Receptionists Represent Your Business Professionally

Our Virtual Receptionist service provides a professional front line. It adapts to your company’s brand and ethos, offering a seamless customer experience.

Our Live Answering Ensures Real-Time Response for Every Call

We offer Live telephone answering services to engage your callers immediately, ensuring that every call is a potential conversion.

Your Information, Accurately Captured

Our accurate message taking service keeps you informed with detailed and precise message taking, ensuring you never miss out on important information

Regardless Of The Time Of Day We're Here, Whenever You Need

Offer your clients the assurance of always-available service with our After Hours Answering, because opportunities don’t wait.

Supporting Your Business at Peak Times

Keep up with demand during busy periods with our Overflow Answering services, ensuring every caller receives attention.

Filling the Gaps with Quality Service

Our Temporary Phone Answering services provide the perfect short term phone solution during staff shortages or unexpected absences, maintaining quality communication.

Organising Your Success, One Day at a Time

Let our Diary Management experts streamline your scheduling, optimising your appointment bookings for maximum productivity and client engagement.

Your Office, Expertly Represented

Integrate our Outsourced Receptionist services seamlessly into your workflow for business continuity

Why A Ruby Phone Receptionist

Dedicated Australian Receptionists Enhancing Client Connections

Our team of Australian Receptionists combines local knowledge with global service standards, providing your clients with a professional, warm touch. With our Australian based operators and backup for overflow ensure every call not only meets but exceeds client expectations.

Never Miss a Beat with Our 24/7 Phone Answering Service

With our 24/7 Australian phone answering service, your business is always open, ready to support clients or capture new opportunities, day or night. This continuous availability showcases your commitment to client service, ensuring that no call, client, or opportunity is ever missed.

Absolute Flexibility with No Lock-In Contracts

Our offer a range of month to month phone answering plans allowing you to tailor our services to your business’s evolving needs without any long-term commitments.

Seamless Control with Our Free Mobile App & Web Portal

Our mobile and online portals provide instant access to call management and messaging services. This offers a level of convenience and control that transforms how you connect with clients. This seamless integration of technology facilitates efficient communication management, keeping you ahead in a fast-paced world.

Stay In The Loop With Instant Notifications

Instant Notifications keep you in the loop with real-time alerts for every call and message, ensuring you’re always informed and ready to respond. This feature is essential for maintaining a seamless flow of information, enabling quick decision-making and enhancing overall communication efficiency.

Boost Your Brand Presence with Exclusive 1300/1800 Numbers

Exclusive 1300/1800 Numbers not only enhance your brand’s professionalism but also make it significantly easier for clients to contact and remember you. This simple yet effective tool strengthens your market presence, offering a clear, direct line to your services.

Personalised Client Welcome with Custom Greetings

Custom Greetings ensure that our phone operators correctly represent your brand on each business call. reflecting your brand’s personality and values. A personalised service sets the tone for the entire client interaction, establishing a strong emotional connection and reinforcing your brand identity.

Streamlined Efficiency through Expert Appointment Setting

Our diary management and booking service makes you more efficient and gets your business ready to grow. When our virtual reception service set up meetings, we make sure each one could lead to success. This makes clients happier and your work run smoother.

Put Our Answering Service To The Test With A 7-Day Free Trial

Put us to the test with our 7-Day Free Trial, experiencing firsthand the exceptional service and capabilities of our virtual receptionists.

What Our Clients Say About Our Phone Answering Service

Having worked with over 25,000 businesses, our clients have a lot of good things to say about Ruby…

I lost up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond, and if something is urgent, I am made aware, and call transfers take place.

Tim Donovan

Director
Real Advantage Solutions

Not only is this incredibly cost-effective, but it is also very personalized, and our virtual receptionist doesn’t take holidays, sick days, or superannuation. I recommend your services to anyone requiring a phone answering service.

Vince Monardo

Director
Haddonstone Australia

I am extremely happy with the service as I do not have a full time receptionist. So the beauty of your Live Answering Service, given I travel a lot is that it is not location specific so I can receive my calls and messages where ever I am.

David Patmore

Director
Vision Training International

Tim Donovan

Director
Real Advantage Solutions

Vince Monardo

Director
Haddonstone Australia

David Patmore

Director
Vision Training International

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Industries

A Phone Answering Service For Every Kind of Business

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How Ruby's Phone Answering Service Works

FAQs

Frequently Asked Questions About Ruby's Phone Answering Service

What is the best voice answering service?

Ruby Receptionists stands out for its exceptional blend of personalised live answering and advanced technology. Ruby offers a range of business call answering services. If you have any other questions or wish to listen to demo calls then feel free to reach out.

What is telephone answering services?

Telephone answering services are professional services designed to manage incoming calls on behalf of your business. These services extend beyond simple message taking.

Who uses an answering service

An answering service can benefit a diverse range of businesses. To see some of the industries that our corporate call answering service supports check out our industries page

What is the difference between a voicemail and an answering service?

A voicemail is an automated system that records messages from callers when you’re unavailable to answer the phone. A live phone answering service has a real person answer calls on your behalf

Are all your calls answered in Australia?

Our core 300+ operators are based in Australia. For our my assistant and my diary plans all calls are answered in Australia. However the way that our entry level virtual reception services work E.g. message express and my receptionist , the vast majority of calls are answered in Australia, however to ensure we are the most reliable service provider and maintain a sub 10 second answering time during unexpected call volume surges we also have overflow support from our dedicated teams in the UK and the USA.

What happens if I'm unhappy with the Ruby?

If you are unhappy with our telephone answering services australia, our customer service team will be available to speak to you. If we are unable to resolve your issue and our we are not the right live answering service fit for you then all of our agreements are month to month and you can end your service at any time

When is Ruby available to answer the phone?

The Ruby live phone answering service is available to answer all your customers calls 24/7, 365 days of the year. This is inclusive of public holidays.

How much does a phone answering service cost?

The price of our virtual phone answering service plans varies depending on the package and the level of service you require. This can range from basic phone answering services to more complex live answering service plans. We are also able to create bespoke corporate business call answering plans depending upon your needs

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