Reliable Phone Answering Service That Keeps Your Business Connected

The cost varies depending on your business needs and the package selected. Ruby Receptionist offers affordable plans starting from $19 per month, ensuring cost-effective solutions for businesses of all sizes.

Our Australian-based receptionists answer your calls within 10 seconds, ensuring your customers receive prompt and professional service, and you never miss an important call.

Yes, Ruby Receptionist’s phone answering services are fully customisable. We tailor our solutions to meet your specific business requirements, whether you need call forwarding, message taking, or appointment scheduling.

No, our receptionists are trained to seamlessly integrate with your business, ensuring your customers experience a consistent and professional interaction, as if they were speaking directly to your in-house team.

Our core 300+ operators are based in Australia. For our My Assistant and My Diary plans, all calls are answered in Australia. However, for entry-level virtual reception services like Message Express and My Receptionist, while most calls are answered in Australia, we also have overflow support from dedicated teams in the UK and the USA to maintain a sub-10-second answering time during unexpected call volume surges.