Here is What Our Clients Say About Our Phone Answering Services
I lost up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond, and if something is urgent, I am made aware, and call transfers take place.
Tim Donovan
Director
Real Advantage Solutions
I lost up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond, and if something is urgent, I am made aware, and call transfers take place.
Vince Monardo
Director
Haddonstone Australia
I am extremely happy with the service as I do not have a full time receptionist. So the beauty of your Live Answering Service, given I travel a lot is that it is not location specific so I can receive my calls and messages where ever I am.
The cost varies depending on your business needs and the package selected. Ruby Receptionist offers affordable plans starting from $19 per month, ensuring cost-effective solutions for businesses of all sizes.
How quickly will my calls be answered?
Our Australian-based receptionists answer your calls within 10 seconds, ensuring your customers receive prompt and professional service, and you never miss an important call.
Can the service be customised to my business needs?
Yes, Ruby Receptionist’s phone answering services are fully customisable. We tailor our solutions to meet your specific business requirements, whether you need call forwarding, message taking, or appointment scheduling.
Will my customers know they are speaking to an external service?
No, our receptionists are trained to seamlessly integrate with your business, ensuring your customers experience a consistent and professional interaction, as if they were speaking directly to your in-house team.
Are all your calls answered in Australia?
Our core 300+ operators are based in Australia. For our My Assistant and My Diary plans, all calls are answered in Australia. However, for entry-level virtual reception services like Message Express and My Receptionist, while most calls are answered in Australia, we also have overflow support from dedicated teams in the UK and the USA to maintain a sub-10-second answering time during unexpected call volume surges.
Level 14 275, Alfred Street, North Sydney NSW 20601300 72 10 7324/7 AVAILABILITY
Have Questions About Our Phone Answering Services?
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Ruby Receptionist provides phone answering and virtual receptionist services to over 25,000 Australian businesses and can save you substantial money if you currently have an in-house receptionist.
CONTACT INFO
Level 14 275, Alfred Street, North Sydney NSW 20601300 72 10 73Available 24/7
Answering Service
Australian Based Receptionists *
No Lock In Contract
